My e-codes aren't working - what do I do?

The first thing we recommend is to double check that you are entering the e-code exactly as it is displayed, we have all confused a 1 with an I before.

Why not try to copy and paste the e-code directly from the email we sent you with your e-codes. When doing this make sure that there is no "space" at the start or end of the e-code when you paste it to use.
Check to make sure that the e-code expiry date has not passed. E-codes are valid for 3 months from the date of purchase and this is shown in your confirmation email.

You will need to input your e-codes in certain areas depending on which cinema's website you are visiting. Please check careful before proceeding so you don't end up paying for e-codes with us and buying a seat directly from them directly.
If you need further help please contact our Customer Service Team who will be happy to help. 

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